--- title: "Subscriptions | NjiaPay" canonical_url: "https://njiapay.com/solutions/subscriptions" last_updated: "2026-08-29T06:17:15.555Z" meta: description: Subscriptions "og:description": Subscriptions "og:title": Subscriptions --- **SUBSCRIPTIONS** # ±40% of your churn is due to failed payments Replacing a lost subscriber costs 5–10x more than keeping one – ouch. Don't let failed payments erode your revenue. Upgrade your setup with NjiaPay, the platform that makes payments perform better (we’re not a PSP). [**Get in touch**](https://njiapay.com/contact) ![±40% of your churn is due to failed payments ](https://cdn.sanity.io/images/7xfql800/production/a453f3f80d0cacba1b5a0f901bc349970a5098af-700x582.svg?w=800&h=600&fm=webp) **FAILED PAYMENTS SUCK** ## **Is your current setup costing you subcribers?** ![70%](https://cdn.sanity.io/images/7xfql800/production/cd5d4e3de98c6ff145ac724d9ae8cd1f1d659a73-40x40.svg?w=32&h=32&fm=webp)**70%** #### **due to failed payments** Industry data shows that up to 
70% of involuntary churn stems from 
failed transactions. ![10 - 20%](https://cdn.sanity.io/images/7xfql800/production/cd5d4e3de98c6ff145ac724d9ae8cd1f1d659a73-40x40.svg?w=32&h=32&fm=webp)**10 - 20%** #### **potential revenue loss** It’s estimated that failed payments cost subscription businesses 10-20% of their potential revenue per month. ![62%](https://cdn.sanity.io/images/7xfql800/production/cd5d4e3de98c6ff145ac724d9ae8cd1f1d659a73-40x40.svg?w=32&h=32&fm=webp)**62%** #### **never come back** When customers get locked out
over a failed payment, 62% simply never come back. ![Your payment performance partner](https://cdn.sanity.io/images/7xfql800/production/c1ecf46b1e18d1f7eb394eac5280145635f36dea-2716x3032.png?w=900&h=900&auto=format) **HERE'S WHERE WE COME IN** ## **Your payment performance partner** ![Safeguard your subscription revenue](https://cdn.sanity.io/images/7xfql800/production/c4a8625064137d6d9c8e6dd175c1284137900ebc-61x61.svg?w=80&h=80&auto=format) ###### **Safeguard your subscription revenue** NjiaPay improves payment success rates, helping SA’s subscription businesses recover up to 25% of payments previously lost to avoidable failures. ![Lighten the operational load ](https://cdn.sanity.io/images/7xfql800/production/db8fc4ccf6011a248f2b33fb7aeb481eb5ef75ce-61x61.svg?w=80&h=80&auto=format) ###### **Lighten the operational load ** Get back the hours spent on manually chasing failed payments. Automate the payment recovery process and allow your team to focus on growth. ![Get expert guidance](https://cdn.sanity.io/images/7xfql800/production/4f9ca4dc525a2d67236e4a8dc858bb6c53f7e5b3-61x61.svg?w=80&h=80&auto=format) ###### **Get expert guidance** More than a platform, you get a dedicated partner to assess how your payments are doing and help you tweak your strategy for better results. ![Melon Logo](https://cdn.sanity.io/images/7xfql800/production/a45b1cd78d44e105008a167a433b98f88bd61b1b-124x37.svg?h=48&fit=max&auto=format) ![AnyTime Logo](https://cdn.sanity.io/images/7xfql800/production/98d1869947833bb8d77e6197eb5ee396fca8c408-124x34.svg?h=48&fit=max&auto=format) ![Avory Shlain Logo](https://cdn.sanity.io/images/7xfql800/production/d0aabe767b1df157b3b657d79fb67f90d6b950ed-200x32.svg?h=48&fit=max&auto=format) ![Ziwani Logo](https://cdn.sanity.io/images/7xfql800/production/20d55caf8527ecb02f7cde1954da4c95dbc82fa2-97x76.svg?h=48&fit=max&auto=format) ![Proudly Logo](https://cdn.sanity.io/images/7xfql800/production/d9ed463a223e1cde9d2a21e456b2fe496c12cfb0-83x83.svg?h=48&fit=max&auto=format) ## **What our clients have to say** ![Anytime Fitness](https://cdn.sanity.io/images/7xfql800/production/98d1869947833bb8d77e6197eb5ee396fca8c408-124x34.svg?h=40&fm=webp) “Partnering with NjiaPay allows us to focus on running our gyms, while they bring the payments expertise and functionality we don’t have in-house.” ![Charl Mynhardt](https://cdn.sanity.io/images/7xfql800/production/54f5ab00a468de882c496bfc3deec5960a6ac305-512x512.png?w=80&h=80&fm=webp) **Charl Mynhardt** Director of Anytime Fitness South Africa · Anytime Fitness ![Grow your revenue by 
up to 25%](https://cdn.sanity.io/images/7xfql800/production/7eebf6860154804b678fe1885348ff3b7b62c15e-291x445.svg?w=768&h=512&auto=format) **ROUTING, RETRIES, REDUNDANCY** ## **Grow your revenue by 
up to 25%** We find the fastest, most reliable route for every renewal and sign-up payment, automatically retry failed transactions, and switch to a backup provider if one goes down. We’re like a well-trained payment warrior, karate-chopping and fly-kicking all sorts of payment issues without your subscribers noticing any interruptions. ![Reduce your subscriber churn](https://cdn.sanity.io/images/7xfql800/production/396da21c89dd4086e73df287e2a9b693bd1b00c5-429x389.svg?w=768&h=512&auto=format) **SMART DUNNING** ## **Reduce your subscriber churn** Smart Dunning expertly retries failed payments at the optimal day and time. We assess whether a failure is temporary or permanent, and wait for the ideal moment to attempt again while avoiding attempts that may not succeed. ![Recover ±3% of failed payments](https://cdn.sanity.io/images/7xfql800/production/b7ceaa42ea7afc35231a9b1fb26f17de305fdd9f-444x388.svg?w=768&h=512&auto=format) **CARD ACCOUNT UPDATER** ## **Recover ±3% of failed payments** Up to 35% of subscribers lose access unintentionally due to card replacements. CAU seamlessly updates card details before the next billing cycle, ensuring uninterrupted service and giving you peace of mind that lifes admin won’t cost you subscribers. ![Turn your data into a growth strategy](https://cdn.sanity.io/images/7xfql800/production/6c413ef7591387dd9b426a4b39a5efc460a757d4-519x310.svg?w=768&h=512&auto=format) **DATA ANALYTICS** ## **Turn your data into a growth strategy** One dashboard replaces spreadsheets and multiple provider logins. NjiaPay’s Data Analytics centralises all your transaction data in a single view. We automate the heavy lifting of reporting, giving you time back to focus on literally anything else. ![Easy subscriptions with Shopify \& Woo](https://cdn.sanity.io/images/7xfql800/production/09377a7dd25c239ec81ad36dc5d2cbd99dc22332-360x330.svg?w=768&h=512&auto=format) **SHOPIFY & WOO PLUGIN** ## **Easy subscriptions with Shopify & Woo** NjiaPay support subscriptions on both platforms. Have a wine store on Shopify and want to offer a subscription option? No problem. Selling beauty products on WooCommerce and thinking about starting a monthly restock subscription? Let’s make it happen! Set it up chop-chop, it only takes a few minutes. ![NjiaPay Secures $2.1 Million Seed Funding](https://cdn.sanity.io/images/7xfql800/production/cfba24da00b1f9904ef92f68600de43a150b471b-2000x1158.jpg?w=768&h=598&fm=webp) **WHAT'S NEW** ## **NjiaPay Secures $2.1 Million Seed Funding** [**Read article **](https://njiapay.com/resources/blog/njiapay-secures-usd2-1-million-seed-funding-led-by-newion-to-scale-payment-performance-across-africa) **PRICING** ## **Pricing that adapts to your monthly transactions** Simple plans built around your success. No hidden fees or setup costs, scale on your terms and cancel at any time **STARTER** **From R99 / month** R2 per successful transaction **You’ll only pay the transaction fee when a payment is successful ** Up to 10,000 monthly transactions **What's included:** - 2 PSP Connections - Smart Routing Engine - Recurring Payments - Payment Portal - Branded Checkout - 24/7 Support [**Book a demo**](https://njiapay.com/contact) **ENTERPRISE** **Let's talk** Custom pricing built around your volume **For businesses processing 
more than 10,000 transactions/month** Volume-based rates | negotiable terms **Everything in Starter +** - 4 PSP Connections - Reconciliation - Payment Optimisation Manager [**Talk to sales**](https://njiapay.com/contact) **FREQUENTLY ASKED QUESTIONS** ## **Everything you need to know** ### ### ### ### **GET IN TOUCH** ## **Better payments at your fintertips** Fill in your details below and a NjiaPay representative will contact you.