--- title: "Black Friday Payments Webinar: Stop Losing Sales at Checkout | NjiaPay" canonical_url: "https://njiapay.com/resources/blog/maximise-your-revenue-this-black-friday-or-payment-tips-and-strategies-webinar-recording" last_updated: "2026-11-10T11:11:35.466Z" meta: description: "Watch our webinar to discover how to optimise your checkout for Black Friday. We’ll cover essential payment metrics, quick mobile checkout improvements, and solutions for handling provider outages." "og:description": "Watch our webinar to discover how to optimise your checkout for Black Friday. We’ll cover essential payment metrics, quick mobile checkout improvements, and solutions for handling provider outages." "og:title": "Black Friday Payments Webinar: Stop Losing Sales at Checkout" --- ![Maximise Your Revenue This Black Friday | Payment Tips \& Strategies (Webinar Recording)](https://cdn.sanity.io/images/7xfql800/production/ce7efc69de6b088485cf2907d01339c7d93f7649-2752x1536.png?w=1280&h=720&fit=max&auto=format) 9 Nov 2026 # **Maximise Your Revenue This Black Friday | Payment Tips & Strategies (Webinar Recording)** *NjiaPay Black Friday Webinar* Black Friday drives more revenue through South African checkouts than any other time of year, but it also puts banks, gateways, and fraud systems under intense pressure. As many as 1 in 4 online card payment attempts in South Africa fail, and most shoppers who experience a failed payment won’t return to complete their purchase. In this webinar, NjiaPay CEO and co-founder Jonatan Allbäck explains where online stores lose revenue at checkout, and what you can do to fix it before peak trading. ### What we’ll cover: 1. **Payments in South Africa:** How card payments work, which payment methods and providers are available locally, and why the lowest fees aren’t always the best deal. 2. **Why this matters:** The impact of failed payments for a store processing R1 million a month, and why Black Friday makes this even more critical. 3. **How to get ready:** Understand your approval and conversion rates, test your checkout on mobile, and make sure you offer the payment methods your shoppers want. 4. **When your provider goes down:** How to monitor payments, communicate with customers, have a backup provider in place, and create an outage playbook before Black Friday. 5. **Recap:** A practical Black Friday payments checklist you can use with your team. ###
Your Black Friday payments checklist 1. **Measure**: Check your approval and conversion rates, broken down by payment method and device. 2. **Test on mobile**: Have your team buy something with every payment method on their own phones. 3. **Add methods:** Offer cards and wallets, pay by bank and BNPL. 4. **Tune fraud and 3D Secure:** Adjust your rules for bigger baskets and higher volumes. 5. **Add a backup**: Set up a second provider with automatic failover. 6. **Plan for outages:** Agree on monitoring, one named owner, customer messages and support scripts. 7. **Watch it live:** Monitor payments in real time over Black Friday and Cyber Monday, with your providers on speed dial. **From the Q&A:** The session wraps up with Jonatan answering three common questions: what counts as a good approval rate, what you should prioritise if you only have time for one change, and how quickly you can realistically add a backup provider. Want to talk through your own payment setup? [Get in touch with our team.](https://njiapay.com/contact) *Sources: Stitch; Adyen; World Wide Worx, Online Retail in South Africa 2026.*